Carrie Gable, President

Since RealSupport Inc. inception in 2000, Carrie has given her clients the support they need by combining her creativity, passion and common sense approach to offer high tech solutions to real estate professionals nationwide. Carrie's background allows her and the RealSupport team to assist real estate professionals that want to participate in the vast number of internet marketing tools in order to take their business to the next level.

Utilizing technology and innovation, Carrie creates processes and standards for our clients in order to automate many day-to-day activities. RealSupport's clients are seen as leaders in technology and in their respective areas and because of their partnership with RealSupport, they enjoy the ability to focus on new business opportunities with the potential to double their business! Carrie started her career as an Internet Coordinator at USA Chicago Advertising Agency and then worked as a Software and Web Development Project Manager for Smith Bucklin and Associates.

Carrie received an Associate Degree in 1994. She is a Certified Real Estate Professional Assistant (NAR designation), a Certified Real Estate Support Specialist, a Certified REALTOR.com Virtual Assistant, a Certified SettlementRoom.com Virtual Assistant and is certified in Microsoft PowerPoint, Microsoft Excel, and Microsoft Project.

In 2006, Carrie was one of only 20 real estate virtual assistants invited to participate at Michael Russer's Boot Camp Workshop where some of the top real estate professionals in the country looked to Carrie to help them ascertain their target markets, devise a future website outline and marketing plan, as well as develop team names, logo concepts and tag lines for their growing businesses.

Media highlights include contributions to numerous publications including: REALTOR Magazine Online, CRS Magazine, The Washington Post, and ePowerNews.com.

When Carrie is not working, she and husband, Ryan, owner of StartingPoint Realty, raise their two children Alix and Noah and enjoy spending time outdoors with family and friends.


Erica Parpan, Operations Manager

Erica joined the RealSupport Inc. team in 2004. Prior to joining RealSupport, Inc., Erica served as a customer service manager for a successful real estate company in Illinois. She brings her collaborative and approachable management style to the table managing our external and internal communications and processes by supervising employees and their work, over-seeing daily operations and expediting client issues.

As our Operations Manager, Erica is responsible for expanding the growth of RealSupport Inc. This includes being the main point of contact for real estate agents looking to inquire about our vast list of services, taking on new clients as well as interviewing, hiring and training new team members.

In addition, Erica plays a significant role in long-term planning and setting company goals geared toward operational excellence and success. Erica's valuable experience, fresh viewpoints and ability to delegate responsibilities effectively make her a powerful asset to our team!

When Erica is not working, she and Ron enjoy spending time with their family, friends and most importantly, their daughters Kaelynn and Brianna.


Jen Miller, Marketing Manager

Jen joined the RealSupport Inc. team in 2006. Jen graduated from Iowa State University with a bachelor's degree in Advertising. While at ISU she refined her skills on many of the programs and software she uses for our clients. Jen utilizes her experience on advertising campaigns in college to offer our clients many unique options for their personal marketing materials that sets them apart from other agents who are without a professional marketing team.

In 2007 Jen was promoted to Marketing Manager, giving her the responsibility of managing our task cue and work load. In addition to that she dedicates a specific amount of time every month to researching new marketing ideas and real estate related websites for our clients.

She incorporates a clever and innovative mind-frame with cutting edge technology to present our clients with impressive flyers, postcards, brochures, email blasts, and visual tours; just to name a few. Recently, Jen has spent more time focusing on website design, including designing custom websites from scratch and making much needed updates and additions to existing websites sites for our clients.

Jen and her husband Justin are expecting their first child, a baby boy, in August of this year!


Lori Hildebrandt, Marketing Coordinator

Lori joined the RealSupport Inc. team in February of 2008. Lori comes from a family of real estate agents, and prior to joining RealSupport, she worked at three different real estate companies, providing superior marketing and administrative support to their agents. At Lori’s most recent position she was a Contract Coordinator with various Closing Coordination duties for over 60 real estate agents. Lori now enjoys being the lead Closing Coordinator here at RealSupport.

Other tasks Lori takes pride in include compiling and sending monthly seller hit reports and newsletters for our clients. She is also responsible for composing weekly listing update e-mail blasts. Lori’s love for Math has also helped her to succeed in creating monthly absorption rates for several of our clients in various markets.

In addition to her vast experience in our field, her fresh ideas, positive outlook, and willingness to go that extra mile ensure the success of our clients.

Lori's personal interests include horseback riding and dancing, those of which she have been doing since she was 4 years old. When she's not working, Lori enjoys spending time with her 4 year old daughter Kailee who is now at that age where she loves learning and asking questions. Lori says she has no greater personal joy than spending time with her daughter.


Megan Quinn, Listing Coordinator

Megan joined the RealSupport Inc. team in February of 2009. A graduate of Columbia College in Chicago with a Bachelors of Art in Marketing Communications and Public Relations. Prior to joining RealSupport, Megan worked for a successful rental real estate property management company where she would maintain the master database of clients and write copy for email marketing campaigns. She would also handle the design, implementation, copy writing and production of the companies newsletters and marketing presentations. Her creative online and print marketing efforts significantly increased traffic and showing appointments at all properties.

Before diving into the real estate world, Megan was a Marketing Assistant for a reputable software company. There she was responsible for all trade show and event planning. She also coordinated several direct mail campaigns including email blasts and postcards. In addition, Megan also composed copy for marketing materials and wrote compelling press releases.

Her invaluable experience in marketing, accounting, fundraising, public relations and executive-level support aide her in providing superior services to our clients. Megan was born and raised in the Chicagoland area and she enjoys traveling, volunteering, working out, yoga, and spending time with her family and friends.


Chelsea Laliberte, Listing Coordinator

Chelsea joined the RealSupport Inc. team in February of 2009. She received a Bachelor of Arts Degree in Integrated Communications with a concentration in Public Relations from Roosevelt University in Chicago. While studying, Chelsea worked in two real estate offices where she developed a strong interest in real estate, particularly the marketing aspect. Chelsea made many lasting first impressions and built invaluable relationships while greeting guests, operating the switchboard and sustaining office cohesion. She was also responsible for creating weekly newsletters, flyers, brochures, and postcards.

With a genuine interest for Facebook and other Social Networking websites, Chelsea quickly fell into the role of our “Social Networking Guru” and has since created several “how-to” videos and educational write-ups for our clients. Her ideas and insight are often contributing factors when organizing and planning for our Social Networking webinars.

Chelsea’s extremely passionate and talented at writing, allowing her to dream up amazing ad copy for our clients listings. Prior to joining RealSupport, Chelsea had embarked on an 6 month position in London. She considers her experience there to have been life changing and feels blessed to have lived in such a beautiful, historic and vivacious city. Chelsea explains that her travels have shaped her outlook on life and contributed to her positive, determined and open-minded attitude. Chelsea’s personal interests include spending time with her family and friends, reading and listening to music.

Email: info@realsupportinc.com
Phone: 847.705.1655 ยท Fax: 847.589.8989
1232 West Northwest Highway
Palatine, IL 60067
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