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Testimonials
Trish
& Frank Capitanini, The Capitanini Specialty Team - Wilmette, IL
(Client Since 2007)
Capitanini.com
"The RealSupport team is professional and sensational to work with and
they are always available at a moments notice to complete a task. Their turn
around time is unbelievable, even on a tight deadline. Their final product
is sensational, professional, and unique to our team. RealSupport is impeccable
with details and follow through and their efforts have enhanced our business
immensely.
RealSupport is our official marketing team, they are amazing and we cannot
survive without them. We have had a very beneficial relationship and are thrilled
to have partnered with them."
Sven
Andersen , RE/MAX Collection - Winchester, MA
(Client Since 2007)
NorthofBostonRealEstate.com
"When you look to a VA you don't know what quality control you get but
after 3 VA's I have found a team who truly does care as much as I do. The RealSupport
team allows me to focus my spending valuable time in front of clients instead
of tied up with marketing or paperwork that or course has to be completed. Here
in Massachusetts the paperwork is overwhelming and the Real Support team takes
care of everything. From the time I get the listing to the day I close the deal
they are there for me and my clients every step of the way.
Carrie, I would like thank you and your wonderful staff for all that you do,
without your support I would not have been able to achieve my level of success
in 2007. A client said to me, "how do you do all that you do?" I said
"with the proper support anything can be accomplished, and without my team
I would be just like the rest of the agents competing for your business."
If you have thought about hiring a VA but you always were concerned, look no
farther, you have found the team that will elevate your business."
Michele
Fieldson , Coldwell Banker Star Realty - Los Alamitos, CA
(Client Since 2007)
MicheleFieldson.com
"I can't say how much I appreciate what RealSupport has done for
my business and in helping me get focused. Everywhere you turn, you are being
bombarded with the latest and the greatest. We all know how much money we can
throw at marketing with no results.
But, then, the question is always, What is the best use of my time? From something
as time-consuming as trying to implement my own marketing plan,
designing a customized listing presentation, figuring out how to add a microsite,
spending countless hours with technical support over a problem I don't
understand anyway, designing custom artwork for a special giveaway, and on and
on, all of those things are not where my expertise lies. If I'm in front
of my computer working on tasks that take me away from getting business, then
I'm losing money.
In addition, they have an actual office. There is more than one person to
handle any situation. You are not left in a bind if someone is out sick or
has a personal emergency or, heaven forbid, actually takes a vacation.
Everyone at RealSupport is responsive and so pleasant to deal with, and they
can pick up where someone else left off, if need be. Once you have a Virtual
Assistant team like RealSupport, I don't believe there is any looking
back. I consider RealSupport an essential part of my team"
Gretchen
Papineau, Coldwell Banker - North Andover, MA
(Client Since 2007)
GretchenPapineau.com
"The RealSupport staff is not only responsive, but they have analyzed ways
to make my business grow to the next level and make my time even more productive.
They have insight into what works for agents and they make it happen!"
Harry
& Diane Howarth, Prudential Prarie Path REALTORS - Elmhurst, IL
(Client Since 2003)
HarrynDiane.com
"Thank you again for your outstanding and prompt service with our new listings.
In this challenging market your ability to customize on the fly and your expertise
and fresh ideas are invaluable to us. We appreciate your professionalism and
industry knowledge with the end result of a quality product to deliver to our
clients. We look forward to many successful years ahead!"
Janie
Bress, Coldwell Banker Residential Brokerage - Glencoe, IL
(Client Since 2007)
JanieBress.com
"RealSupport designed my website. They were very patient and helpful when
working with me to get my real estate personal website just right. They offered
many good ideas and were very willing to make changes until I was completely
satisfied. Anytime there are changes or additions to be made to my listings,
they handle them in a very timely way. The RealSupport team is a pleasure to
work with."
Alix
Myerson & Aelita Brolis, Long & Foster Real Estate, Inc. - Washington,
DC
(Client Since 2007)
RealEstateHappenz.com
"Carrie and the Real Support team help make us a stronger real estate team.
They are well-organized and full of useful information and ways to keep ahead
of the curve. They are such a breeze to work with, professional, knowledgeable
and fun!"
Julie
Deutsch, Coldwell Banker Residential Brokerage - Glencoe, IL
(Client Since 2007)
JulieDeutsch.com
Working with RealSupport has brought my website to the forefront of modern technology.
In a business where first impressions are vital, my clients are impressed by
the innovative design and layout of my website. The RealSupport team has been
a true asset to my business!
Kara
Hart, Terra Nova Global - Carrboro, NC
(Client Since 2007)
TerraNovaGlobal.com
"RealSupport has been a true time saver for me. Knowing that my marketing will
be put into action as soon as I have a new listing keeps me from running in
a million different directions at once. It's a great thing not to stress over!"
Susie
Bigelow, Coldwell Banker Premier Realty - Las Vegas, NV
(Client Since 2006)
SusieB.CBVegas.com
"RealSupport was recommended to me by a real estate coach that teaches
REALTORS® how to streamline their business. I like having the flexibility
of using RealSupport when I am busy, yet when things slow down; I am not obligated
to keep them busy. The thought of getting an on-site assistant did not appeal
to me because of the management and bookkeeping involved as well as the up and
down nature in the real estate business. I worried about keeping an on-site
assistant busy all of the time, with RealSupport I don't have that concern -
I use them when I need them. RealSupport fits my needs perfectly. They are always
there when I need something or have a new listing to market. They have an extensive
menu of services to choose from and they customize a marketing plan for each
client's individual needs. They are always friendly, responsive and accommodating.
For me it's a great fit!"
Brian
J. Fragassi, Harmony Home Inspectors - Huntley, IL
(Client Since 2007)
123Harmony.com
"RealSupport has been an integral team member for Harmony Home Inspectors. They
lend their insight to situations where I am less familiar and are quick to implement
changes when we change direction. When situations come up that we haven't covered
before they think on their feet and get the job done. I have complete confidence
in RealSupport operating the answering and scheduling aspect of my business.
Ashton
Reinecke, Swann & Associates - DeLand, FL
(Client Since 2007)
GolfLifeStyleHomes.com
"I have been a REALTOR® for 8 years now and I have always had those
mixed feelings when I got a new listing - excited that I have been successful
at winning the listing, but not looking forward to the hours and hours of work
now before me to set up and market the listing properly.
Finding RealSupport was wonderful. They have freed up my time so that I can
do what I am good at and work on the things that do make me money. The RealSupport
team is very professional, always helpful and courteous, and you can pick
and choose only the services you need. I looked at several other VA's before
hiring RealSupport. I now know that I made the right choice. Thank you to
Erica, Carrie and the rest of the RealSupport team! You guys have made my
life easier."
Grace
Borzini, Oak Shores Realty - Bradley, CA
(Client Since 2006)
OakShoresRealty.com
"A year ago this past November my personal assistant had the job opportunity
of a lifetime fall into her lap. She gave me notice on a Friday. Her new job
started Monday! After picking myself off the floor and getting over the sick
to my stomach feeling, my office manager and I reviewed our options. They were
slim because my office is located in a rural resort area with next to no skilled
labor force. Fortunately I had been attending Michael Russer's "Mr. Freaking
Internet Boot Camp" for the last few years and I knew that I could turn to virtual
assisting. We had already done many special projects with various virtual teams,
however a special project is very different from day to day tasks that an assistant
performs.
I ended up using Russer's platform for interviewing Virtual Assistants. I chose
Carrie Gable and her team of Virtual Assistants for many reasons. A couple of
those reasons are: they have a brick and mortar office with a team of assistants
who can cover for each other, and they serve agents in geographical zones so
you do not have them working with your competition. This allows for RealSupport
to share great idea's other agents are implementing (with that agent's permission).
This in itself can be an invaluable tool. I love their task management system.
The learning curve is very small. The team at RealSupport Inc. is very responsive,
organized, and has become an invaluable part of my team!!!! Not to mention that
everything they do for me is now a documented system/procedure that anybody
can follow. I could go on and on with how satisfied I am but suffice to say:
I would highly recommend RealSupport, Inc. to any agent in need of assistance,
you can't afford to not do it!!"
Judy
Newton, Coldwell Banker - Evanston, IL
(Client Since 2007)
JudyNewton.com
"My manager mentioned the idea of a virtual assistant and then Carrie Gable
came to one of our office meetings and discussed the concept. I was skeptical
at first and didn't like some of their canned marketing ideas, however, they
were very open to my suggestions and worked with me until we reached a place
where they could perform and I felt happy about what was happening. They have
new listing tasks, weekly tasks, monthly tasks, and some one time marketing
projects. The RealSupport team has been great. I don't have to worry about filling
up an assistant's time, being a manager, or seeing them.
I submit my internet tasks and they perform them. I pay on a task by task basis.
They have helped me do mailings, bring me reasonable ideas to enhance my web-sites,
and periodically bring me new marketing ideas. They have my passwords, send
me an invoice every month, and are extremely responsive. The relationship is
working. They only call when there is a problem. My goal is not to see their
number on my caller ID. I know that as I become more organized and aware of
other internet options they will play even a greater part in my real estate
life."
Michael
Trust, Michael Trust Realty - Encino, CA
(Client Since 2005)
MichaelTrustRealty.com
"Carrie and her team have been supporting my real estate and human resources
consulting business for over three years. During that time, the RealSupport
team has greatly expanded their offerings and is very adept at using technology
and creative marketing to assist their clients. Carrie and her Team bring a
high level of marketing experience to bear on each of their client's projects
and they are not shy about making suggestions to better assist their clients.
I have no hesitation in recommending RealSupport for your Virtual Assistant
needs."
Malcolm Carter, Prudential
Douglas Elliman - New York, NY
(Client Since 2003)
ServiceYouCanTrust.com
"RealSupport Inc. has been a lifesaver in keeping my business running smoothly.
They are supremely competent and conscientious. Knowledgeable about real estate,
they pay close attention to details, schedules and issues that can or do arise.
They also possess creative flair and extreme computer literacy, and they smilingly
go the extra mile whenever necessary. Moreover, the miles that separate us are
totally without impact. The staff at RealSupport may call themselves "Virtual"
Assistants, but "vital" is more to the point."
Joan Prout, RE/MAX Villa - Jersey
City, NJ
(Client Since 2002)
JoanProut.com
"Carrie and her team members at RealSupport have been an integral part
of my Real Estate team since 2002. I make a practice of delegating any tasks
that do not require a physical presence in NJ or a NJ Real Estate License. Carrie
holds the position of Client Care Manager on my staff and deals with our clients
from before they hire us through closing and beyond. Thanks to the RealSupport
team, our clients never feel neglected, our deals run much more smoothly than
they ever did before, and I'm free to concentrate on generating new business
and negotiating contracts. Thanks to RealSupport, I have an award-winning website
that is constantly being improved. Carrie is my first line of technical support
and is always watchful for cost-saving opportunities and new ideas. She is proactive
both in improving her business and mine. Having the RealSupport team has resulted
in increased profitability (for every dollar I pay them, I figure I net 3) and
I can provide my clients with excellent service without feeling like a hamster
in a wheel."
Kathy Toth, Real Estate One -
Ann Arbor, MI
(Client Since 2003)
KathyToth.com
"Hiring Carrie and the RealSupport team has helped us with quick turnaround
time, and to get rid of recurring administrative tasks while not incurring overhead,
not having to deal with employee personal problems, and not having to understand
HOW to do any of it. It just gets done!"
Ann Lebiecki, Shorewest REALTORS
- Milwaukee, WI
(Client Since 2003)
AnnLebiecki.com
"My "hero" is Real Support Inc., I couldn't do half the things I do personally
and professionally without their help!"
Barry Beard, Barry Beard REALTORS
- Fayetteville, AR
(Client Since 2006)
BarryBeard.com
"With the help of the RealSupport Team, I am now able to handle a much
larger volume of business!"
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